Reviews

What People Say…

Here are just a few of our favourite reviews left for us on the widely trusted carehome.co.uk, to see the full list of reviews click the button lower down.

I could not be happier that my mother is in Willow Tree Lodge.

I could not be happier that my mother is in Willow Tree Lodge. Visiting is a pleasure as she’s always so full of enthusiasm. As a lifelong lover of music and dancing, she particularly loves the entertainment and is usually first on the floor! The staff are excellent, very caring and fun, she loves the
food, which is of a very high standard and the management team are great – always engaged and accessible. We have been very impressed with their handling of the difficult situation over the last 21 months or so!

Chris R

Daughterof Resident

The staff are absolutely amazing

My Mother had been a resident at Willow Tree Lodge since 1st February 2016. She has a lovely garden facing room. She has been extremely happy there. The staff are absolutely amazing. So attentive and caring. The manager is an outstanding manager. Always available for a chat. So caring and kind with
the residence and always there for them. The food also is outstanding, fresh local produce. We have had many a Sunday roast with my Mother, always made welcome. So happy my Mother is a resident at Willow Tree Lodge. The manager will be sadly missed.

Julia M

Daughter of Resident

Managed her condition so well

My mother has Alzheimer’s and has been at Willow Tree Lodge for nearly two years. The staff have managed her condition so well and from being very confused and agitated she is now very calm and happy in the environment.
The home is just that, a home that is comfortable friendly and above all caring.
The staff go out of their way to join in with the entertainment for the residents and post it online so families can see their loved ones.

Alan H

Son of Resident

Treated with love and kindness by the wonderful staff

My mum has been a resident at Willow Tree Lodge for almost six years, where she has regarded it as her home. She has been very happy there and even though her capabilities have deteriorated, she is always happy and content. The care she receives is exemplary, she is treated with love and kindness by
the wonderful staff who go above and beyond to keep me informed. They are like an extended family to us, a wonderful team. I have no hesitation in recommending Willow Tree Lodge if you need residential care for a loved one.

Susan H

Daughter of Resident

Willow Tree stood head and shoulders above the rest

Mum moved into Willow Tree Lodge at the end of October and was made to feel extremely welcome. All the staff are amazing and nothing is too much trouble. My brother and I visited several Residential Homes and decided instantly that Willow Tree stood head and shoulders above the rest.

Lesley B

Daughter of Resident

Always made to feel very welcome

After much searching for a care home for my mother, I entrusted Willow Tree Lodge to take care of my Mum. (A very difficult decision)
She was a resident for 5 years, and during this time she was treated with utmost respect kindness and love.
As her illness progressed (Dementia), her dignity was paramount to all the wonderful staff. The family were always made to feel very welcome, including our family dog, which gave Mum much pleasure.
Standards of hygiene and cleanliness exceeded by a big margin all the other homes I visited. Regular maintenance and improvement were always seen as a priority.
I would have no hesitation in recommending Willow Tree Lodge.

Steve J

Son of Resident

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